> ## Documentation Index
> Fetch the complete documentation index at: https://docs.allgoodhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forwarding Address

> Configure your email client to forward messages to allGood.

<Note>
  **Looking for the recommended setup?** For most customers, we recommend the [Custom Domain / Hosted Mailbox](/integrations/email/hosted-mailbox) approach instead. It delivers emails directly to allGood without forwarding rules and is required for features like OOO tracking. Use this page if you're testing, validating your setup before DNS changes go live, or need a workaround while waiting on IT.
</Note>

<Info>
  **Prerequisites**—you'll need the following information to get started:

  * Your allGood **forwarding address**, like `7OE3COUP@parse.allgoodhq.dev`.
  * Access to your email system (Gmail, Exchange, etc) for the **source mailbox** you want to forward from (we'll use `sales@yourcompany.com` as an example).
</Info>

<Tabs>
  <Tab title="Google Workspace" icon="google">
    <Steps>
      <Step title="Open the mailbox.">
        Sign into Gmail, and open the source mailbox.
      </Step>

      <Step title="Create a Filter">
        1. Go to **Settings > Filters and Blocked Addresses**
        2. Click **Create a new filter**
        3. Configure any filtering criteria for emails you'd like routed to Mary.
        4. Choose **Forward To**, and enter your allGood **Forwarding Address** (like `7OE3COUP@parse.allgoodhq.dev`).
        5. Click **Create Filter**.
      </Step>

      <Step title="Test your configuration">
        Send an email to your **Source Address**, and monitor allGood—within a few minutes, you should see the email come through and start being processed.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Exchange/Outlook" icon="microsoft">
    To configure forwarding for Exchange, work with your IT team to forward all emails sent to your source mailbox to the allGood forwarding address.
  </Tab>
</Tabs>

<Tip>
  Once your team is ready for a production setup, switch to the [Custom Domain / Hosted Mailbox](/integrations/email/hosted-mailbox) method. It's more reliable, supports higher volumes, and unlocks the full feature set.
</Tip>