> ## Documentation Index
> Fetch the complete documentation index at: https://docs.allgoodhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Frequently Asked Questions

> Common issues verifying an email domain and setting up SPF, DKIM, DMARC, and BIMI authentication.

## Email Domains

<AccordionGroup>
  <Accordion title="What's the difference between my email domain and my Web Edge domain?">
    They're not the same thing, even though you register both as subdomains. Your email domain is what sends your marketing email and receives replies — it's the address in your From line. Your Web Edge domain is what hosts your landing pages and forms, and what the links in that same email route through when someone clicks. See [Web Edge domain vs. email domain](/mk/settings/email/domains-vs-web-edge) for exactly what your contacts see for each.
  </Accordion>

  <Accordion title="My domain's status is stuck at Pending DNS — what do I do?">
    Click **Verify All** on the Email Domains page to recheck right away, rather than waiting for the next automatic check. If it's been more than a day or two and the record still shows **Not detected yet**, this is almost always ordinary DNS propagation delay or cache. See the Web Edge FAQ's [DNS & Propagation](/mk/settings/web-edge/faq) section for cache-flush tools and the Cloudflare proxy gotcha — both apply here too.
  </Accordion>

  <Accordion title="What's the difference between DNS Validated, Ready for MX record Updates, and Fully Live?">
    They're the three stages a domain moves through in order. **DNS Validated** means allGood found your three CNAME records. **Ready for MX record Updates** is automatic — there's nothing for you to do at that stage. **Fully Live** means the domain is fully configured and ready to send and receive. See [Set up an email domain](/mk/settings/email/domains-setup) for the full walkthrough.
  </Accordion>
</AccordionGroup>

## Email Authentication (SPF, DKIM, DMARC, BIMI)

<AccordionGroup>
  <Accordion title="Do I need to set up SPF, DKIM, DMARC, and BIMI separately from verifying my email domain?">
    Yes — they're different layers. Verifying your email domain proves you own the specific subdomain allGood sends from. SPF, DKIM, and DMARC are account-wide records that tell every mail provider your domain sends mail honestly. BIMI is optional on top of that, and puts your logo in the inbox. See [Authenticate your sending domain](/mk/settings/email/authentication) for how the layers fit together.
  </Accordion>

  <Accordion title="Where do I check my current SPF, DKIM, DMARC, or BIMI records directly?">
    See the Web Edge FAQ's [DNS & Propagation](/mk/settings/web-edge/faq) section. It links MXToolbox for MX/SPF/DMARC/BIMI lookups and DKIMCore for DKIM syntax checks — the same tools either way.
  </Accordion>

  <Accordion title="My BIMI logo isn't showing up anywhere — what's wrong?">
    Confirm your DMARC policy is actually enforced at `quarantine` or `reject`, not `none`, before checking anything else — BIMI silently does nothing while DMARC is still in monitor-only mode. See [Authenticate your sending domain](/mk/settings/email/authentication#bimi-showing-your-logo-in-the-inbox) for the rest of BIMI's requirements.
  </Accordion>
</AccordionGroup>

## Getting Help

If these steps don't resolve the issue, contact allGood support with your domain and which record is in question.