> ## Documentation Index
> Fetch the complete documentation index at: https://docs.allgoodhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

**Are images supported?**

Yes, images are support by making use of Marketo Rich Text. To ensure proper updating of the image, make sure the destination token is a `Rich Text` one. With a `Rich Text` token, the image directly uploaded to the Google Doc will be updated into Marketo.

Traditional `Image` tokens will not update, however a `Text` one containing a link to an image will work if the token is updated to text representing the new link.

***

**Is basic formatting of text supported?**

Yes, in your Google Doc you can use basic formatting such as Bold, Italics, Bullet points and Mary will correctly format the email content in Marketo. See the table below for specifics

| Formatting        | Supported                | Example                                                     |
| :---------------- | :----------------------- | :---------------------------------------------------------- |
| Bold              | Supported                |                                                             |
| Italics           | Supported                |                                                             |
| Links             | Supported                |                                                             |
| Bullets           | Supported                |                                                             |
| Underline         | Not Directly Supported\* | \<underline start>Your text goes here\<underline end>       |
| Strikethrough     | Supported                |                                                             |
| Special Character | Supported                |                                                             |
| Indent            | Not Directly Supported\* | \<indent start>Your text goes here\<indent end>             |
| Alignment         | Not Directly Supported\* | \<align-center start>Your text goes here\<align-center end> |

\*Not directly supported indicates that this formatting your file will not automatically be transferred over as it is not achievable in markdown, but with example indicators the agent can still help achieve the desired formatting.

If you are interested in formatting that is not in the list above, please drop us a message and we can look into how Mary can learn new formatting skills.

***

**What file types are supported?**

Currently, we support Google Docs, Word Docs, and PDF files for the campaign brief. However, we recommend using Google Docs for the best experience as not all features are supported in other file types. If you have a specific file type in mind, please reach out to us and we can explore options.

| File Type  | Formatting | Embedded Images | Image Links |
| :--------- | :--------- | :-------------- | :---------- |
| Google Doc | ✅          | ✅               | ✅           |
| Word Doc   | ✅          | ❌               | ✅           |
| PDF        | ✅          | ❌               | ✅           |

***

**Can buttons be created in emails with links to assets?**

Yes, we can support creating buttons and other links to gated content as part of an email in the campaign.