> ## Documentation Index
> Fetch the complete documentation index at: https://docs.allgoodhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Settings

> Top-level configuration for your Email Reply Management setup.

The **Settings** page is where you configure the top-level details of your Email Reply Management workspace. It's intentionally lightweight — most of the day-to-day configuration lives in [Categories](/use-cases/erm/categories), [Data Extraction](/use-cases/erm/data-extraction), and [Actions](/use-cases/erm/actions).

## Configuration Name

Give your reply management setup a descriptive name — for example, `Motive Email Categorization` or `EMEA Outbound – Reply Routing`. This name appears in the sidebar and helps identify the configuration when you have multiple Reply Management setups running side-by-side.

<Tip>
  If you run separate ERM configurations for different brands, regions, or business units, name them in a way that makes the scope obvious at a glance. A naming pattern like `<brand> – <use case>` (e.g., `Motive – Outbound Replies`) tends to hold up well as your setup grows.
</Tip>

## When to create a new configuration vs. add a category

A common question is whether a new use case warrants a brand-new ERM configuration or just a new [category](/use-cases/erm/categories) inside the existing one. A rough rule of thumb:

* **Add a category** when the new use case still receives replies in the same inbox and you want them processed alongside everything else.
* **Create a new configuration** when the inbox, ownership, or downstream Marketo instance is different — for example, a separate brand or a regional ops team running their own setup.