> ## Documentation Index
> Fetch the complete documentation index at: https://docs.allgoodhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Native Upload Guide

**Target Audience**: Field Marketing, Event Marketing, and Campaign Users\
**Prerequisites**: Marketing Operations team has completed initial setup and integration configuration

## Overview

The List Upload feature allows you to process dirty CSV contact lists directly through allGood's AI-driven platform. Upload your file, and Mary (our AI agent) will guide you through cleaning, enriching, and uploading your contacts to the right destination in your marketing automation system.

## Getting Started

<Steps>
  <Step title="Access List Upload">
    1. Log into allGood
    2. Navigate to the Home Page
    3. Select "List Upload" from the available options
    4. Click "Go" to start the process
  </Step>

  <Step title="Upload Your CSV File">
    1. A chat window will open with Mary, your AI processing agent
    2. Mary will ask you to provide a file
    3. Upload your CSV file containing your contact list
    4. Mary will begin processing immediately
  </Step>

  <Step title="Interactive Processing">
    Mary will analyze your file and may ask questions about:

    * **Field Mapping**: Which columns contain first name, last name, email, etc.
    * **Data Requirements**: What information is required vs optional
    * **Destination Setup**: Where to upload the processed contacts
    * **Campaign Details**: Program names, campaign member statuses, etc.
  </Step>

  <Step title="Review and Confirm">
    Mary will provide feedback on:

    * Data quality issues found
    * Enrichment opportunities
    * Processing steps applied
    * Final destination for your contacts
  </Step>
</Steps>

## What Mary Can Do For You

### Data Cleaning & Standardization

* **Job Title Standardization**: Fix spelling, capitalization, remove commas, translate to English
* **Phone Number Formatting**: Convert to E.164 standard (+\[country]\[area]\[local])
* **Location Data**: Standardize countries, states, and postal codes
* **Industry Alignment**: Normalize industry fields to standard categories
* **Syntax Cleanup**: Fix categorical data spelling and formatting

### Data Enrichment

* **Missing Information**: Fetch missing lead details from third-party providers
* **Job Function Categorization**: Classify roles (Product, Engineering, Data Science, etc.)
* **Job Level Assignment**: Assign hierarchy levels (CxO, VP, Director, Manager, IC)
* **Job Role Mapping**: Map to prioritized roles (SOC, DevOps, Security, etc.)

### Platform Integration

* **Marketo**: Create or update programs, manage campaign member statuses
* **HubSpot**: Create or update contact lists, manage contact properties
* **CRM Integration**: Ensure clean data flows to your CRM system

## Common Scenarios

### Event Attendee Processing

Upload attendee lists from webinars, trade shows, or conferences with automatic:

* Duplicate detection and removal
* Job title and company enrichment
* Proper campaign member status assignment
* Integration with event programs

### Lead Import from Trade Shows

Process lead capture forms with:

* Data validation and cleanup
* Company and contact enrichment
* Lead scoring preparation
* Campaign assignment

### Campaign Member Updates

Update existing campaign members with:

* New contact information
* Updated job titles or companies
* Changed engagement statuses
* Additional demographic data

## Tips for Success

### Preparing Your CSV

* Include as many fields as possible (first name, last name, email, company, job title)
* Use clear column headers
* Include any metadata about the list source or campaign
* Don't worry about data quality - Mary will handle the cleanup

### During Processing

* Be specific about your campaign requirements
* Provide context about the list source (event, campaign, etc.)
* Ask questions if you're unsure about any step
* Review Mary's suggestions before final upload

### After Processing

* Verify contacts appeared in your marketing automation system
* Check campaign member statuses are correct
* Confirm data flowed properly to your CRM
* Save any processing preferences for future uploads

## Expected Outcomes

After successful processing, you should see:

* ✅ Clean, standardized contact data
* ✅ Enriched job titles, companies, and contact information
* ✅ Contacts properly uploaded to your marketing automation system
* ✅ Correct campaign member statuses assigned
* ✅ Data ready for CRM integration

## Need Help?

If you encounter issues during processing:

1. Check the [FAQ](/use-cases/list-upload/faq) for common solutions
2. Ensure your Marketing Ops team has completed the [Setup](/use-cases/list-upload/setup)
3. Contact your Marketing Operations team for configuration assistance

## Next Steps

Once your list is processed, you can:

* Create nurture campaigns in your marketing automation system
* Set up lead scoring rules
* Configure CRM sync settings
* Plan follow-up campaigns based on engagement