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What happened

The “To” address in your forward action didn’t produce a valid email address.

Common causes

  • A typo in the “To” address (e.g. replies@ with no domain).
  • The “To” field uses a template variable that was empty for this reply (e.g. the contact’s owner email wasn’t set).

How to fix

Check the “To” field of the forward action. If it uses a variable, make sure that variable always has a value, or add a fallback address.

Will allGood retry?

No.