ERM-1019 - allGood Docs

What happened

The connection works, but the Marketo API user’s role isn’t allowed to perform this action.

Common causes

The API role is missing permissions like “Read-Write Person”, “Read-Write Assets”, or “Execute Campaign”; workspace/partition restrictions.

How to fix

In Marketo, go to Admin → Users & Roles and add the needed permissions to the API user’s role. Reconnecting won’t help. (For a broken connection, see ERM-1006.)

Will allGood retry?

No.

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