What happened
Marketo received the sync request but declined to save the record. Marketo’s own reason is shown in the step’s details.Common causes
- A value doesn’t match the field’s type (e.g. text in a number or date field).
- A value isn’t one of the allowed options for a picklist field.
- A value is longer than the field allows.
- A required field or dedupe field is missing, or the action mode (e.g. “update only”) doesn’t fit the record.