Start here
What an email is
What an email holds and how it differs from a template.
Creating an email
Write a branded, sendable email from a template and a brief.
Previewing and testing an email
Preview as a real person, then send yourself a test.
Editing an email's code
Change the MJML by hand or upload a file, check it, and save it as a new version.
Personalizing an email
The merge fields you can use, and what happens when a value is missing.
Send it and keep it running
Before an email can send
The account setup and content that must be in place to send.
Email not sending or rendering wrong?
Work through the common reasons an email is stopped or shows blank values.
Related areas
Copy and variants
Send more than one version from one email.
Publishing and versions
How an email goes live and what gets locked in.
Email FAQ
Short answers to common questions.