General Questions
What's the difference between Basic and Advanced enrichment?
What's the difference between Basic and Advanced enrichment?
Can I use both Basic and Advanced enrichment together?
Can I use both Basic and Advanced enrichment together?
How much does enrichment cost?
How much does enrichment cost?
- Basic mode: Depends on your selected provider’s pricing
- Advanced mode: Uses allGood’s provider network with usage-based pricing
- Phone/Email discovery: Adds significant cost but improves contact rates
- LinkedIn-only enrichment: Most cost-effective option in Advanced mode
What fields can be enriched?
What fields can be enriched?
How accurate is the enriched data?
How accurate is the enriched data?
- LinkedIn profiles: Highest accuracy when found, as professionals maintain their own data
- Multiple provider validation: Advanced mode cross-checks sources for better accuracy
- Recency: Newer data from active sources is typically more accurate
- Matching criteria: Stricter matching rules improve accuracy but may reduce hit rates
Technical Questions
How does Advanced enrichment find LinkedIn profiles?
How does Advanced enrichment find LinkedIn profiles?
- Searching for “FirstName LastName Company” variations
- Validating profile matches against input data
- Extracting professional information from the profile
- Using the profile as a foundation for additional data provider lookups
What happens if multiple providers return different data?
What happens if multiple providers return different data?
- Prioritizes LinkedIn data as the most reliable source
- Uses recency signals to prefer newer information
- Cross-validates critical fields across sources
- Applies custom instructions to resolve conflicts
- Tracks source attribution in metadata fields for transparency
Can I control which providers are used?
Can I control which providers are used?
- Use custom instructions to specify preferences
- Exclude certain data types or sources
- Set quality thresholds that influence provider selection
How does the 'overwrite' setting work?
How does the 'overwrite' setting work?
Setup and Configuration
How do I create different enrichment profiles?
How do I create different enrichment profiles?
- Go to Settings > Enrichment
- Click Create Enrichment Profile
- Configure mode, fields, and instructions
- Save with a descriptive name
- Attach to different Skills or Flow steps as needed
What are metadata fields and why should I use them?
What are metadata fields and why should I use them?
- Enrichment Date: When the data was enriched
- Primary Source: Which provider supplied most data
- Confidence Score: How reliable the enriched data is
- LinkedIn Found: Whether a LinkedIn profile was located
How do I write effective custom instructions?
How do I write effective custom instructions?
Can I test enrichment before running it on my full list?
Can I test enrichment before running it on my full list?
- Create your enrichment profile
- Upload a small test file (10-20 leads)
- Run the enrichment step
- Review results and adjust configuration
- Scale up to your full dataset
Troubleshooting
Why is my hit rate low?
Why is my hit rate low?
- Ensure names are properly formatted
- Check for typos in company names
- Verify email addresses are accurate
- Review custom instructions for overly specific criteria
- Consider enabling “fuzzy matching” for company names
- Add LinkedIn URL as a field to improve matching accuracy
- Switch to Advanced mode for better provider coverage
- Try different lookup methods in Basic mode
- Check if your lead segments are well-covered by your chosen provider
Why are enrichment costs higher than expected?
Why are enrichment costs higher than expected?
- These features significantly increase costs
- Disable if not needed for current campaign
- Use targeted profiles that enable these features selectively
- Processes leads even with complete data
- Switch to “Only when missing data” for cost control
- Use separate profiles for validation vs. completion
- Uses multiple providers automatically
- Consider Basic mode for budget-conscious bulk processing
- Use sequential enrichment (Basic first, then Advanced)
Why is some enriched data incorrect?
Why is some enriched data incorrect?
- Tighten matching criteria in custom instructions
- Add validation fields like LinkedIn URL
- Enable manual review for high-value leads
- Providers may have stale information
- Use multiple sources for validation
- Implement confidence scoring to flag uncertain data
- Common names may match wrong people
- Add company domain validation
- Include more identifying information in matching
How do I fix fields that keep getting the wrong data?
How do I fix fields that keep getting the wrong data?
-
Add specific field instructions
-
Enable field-level overwrite selectively
- Disable overwrite for fields getting wrong data
- Only fill when the field is truly empty
-
Add validation metadata
-
Use custom validation logic
Best Practices
When should I use Advanced vs Basic enrichment?
When should I use Advanced vs Basic enrichment?
- Data quality is more important than cost
- You have incomplete lead databases
- You need maximum hit rates
- LinkedIn profiles are important for your use case
- You have a preferred data provider
- Cost control is critical
- You need predictable provider sourcing
- You’re processing large volumes of similar leads
How often should I re-enrich my database?
How often should I re-enrich my database?
- Job titles (change frequently)
- Company information (growth, acquisitions)
- Contact information (phone, email changes)
- Name and basic demographics
- Industry classifications
- Location data
- New leads from campaigns
- Lead status changes (qualification, opportunity)
- Account expansion activities
What's the best field configuration?
What's the best field configuration?
- LinkedIn URL (improves matching accuracy)
- Email (for professional contact discovery)
- Job Title (for persona targeting)
- Company (for account intelligence)
- Phone (only if doing outbound calling)
- Industry/Company size (for segmentation)
- Location (for territory assignment)
- Enrichment date
- Primary data source
- Match confidence level
How do I maintain data quality over time?
How do I maintain data quality over time?
- Regular profile optimization based on performance metrics
- Feedback loops from sales teams about data accuracy
- A/B testing of different enrichment strategies
- Quality scoring and manual review workflows
- Source performance monitoring to identify declining providers
Getting Help
If you need additional assistance:- Documentation: Review the setup guide and advanced strategies
- Support Team: Contact support for provider-specific issues
- Best Practices: Schedule a consultation for optimization recommendations
- Community: Join user discussions about enrichment strategies