Skip to main content
The Search page lets you find specific emails across every reply Mary has processed. It’s the fastest way to confirm a specific contact’s reply was picked up, debug a category that doesn’t look right, or audit how Mary handled a particular sender. The Search page By default, search runs across all indexed fields at once — drop in a keyword, sender name, or phrase and you’ll see every email it appears in. For more targeted queries, use the dropdown to scope your search to a single field.

​
Searchable fields

FieldWhat you can search
CategoryFilter by classification (e.g., all Unsubscribe emails)
fromFind emails from a specific sender address
bodySearch the full text of the email body
ccFind emails where a specific address was CC’d
newContactEmailFind emails where a replacement contact email was extracted
newContactNameFind emails where a replacement contact name was extracted
newEmailFind emails where a new email address was extracted
returnDateFind Out-Of-Office emails with a specific return date
received_atSearch by when the email was received
metadataSearch across message metadata
Results appear as cards just like the Messages feed, and you can click into any result to view the full processing detail.

​
Common debugging patterns

A few search workflows that come up regularly:
  • “Did this person’s reply get processed?” Search from for the sender’s email. If nothing comes up, the reply never reached Mary — check your inbox forwarding rules.
  • “Why was this reply classified that way?” Find the email, click into it, and review Mary’s reasoning in the Classify Email section of the detail view.
  • “Is this category over-firing?” Filter by Category and skim the matches. If you see replies that shouldn’t be there, tighten the category prompt to rule them out — and add the misclassified examples to the Test Suite as regression checks.
  • “Where did we route the replacements from last quarter’s left-company replies?” Search newContactEmail with a date range on received_at to pull every extracted replacement contact.
When you find a misclassified email through Search, open it and use the Re-run button in the Messages detail view to reprocess it against your current configuration — no need to wait for a similar reply to come in.