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The allGood ERM MCP server lets you review your categories, manage your Test Suite, run it, and prepare fixes in a draft, all from Claude Desktop. This setup takes about 5 minutes.

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Before you begin

You’ll need:
  • Claude Desktop installed (macOS or Windows)
  • A Claude plan that supports custom connectors (Pro, Max, Team, or Enterprise)
  • An allGood account with View reply management (to look things up) and Manage reply management (to make changes)
  • The allGood ERM MCP server URL: https://api.allgoodhq.app/mcp/erm
Custom connectors aren’t available on Claude’s Free plan, and may need to be enabled by a workspace admin on Team or Enterprise plans. If you’re the admin, start with Roll out the ERM MCP to your organization. See Anthropic’s Get started with custom connectors using remote MCP if you run into an issue that isn’t covered here.
Already see allGood ERM in your Connectors list? On Team and Enterprise plans, your admin may have added it for everyone. If it’s there, skip ahead to Connect the connector.

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Steps

1

Open connector settings

  1. Open Claude Desktop
  2. Click your profile icon in the bottom-left corner and select Settings
  3. Go to the Connectors tab
2

Add a custom connector

  1. Scroll to the top of the Connectors list and click Add > Add custom connector
3

Enter the connector details

  1. In Name, enter allGood ERM
  2. In URL, enter https://api.allgoodhq.app/mcp/erm
  3. Click Add
4

Connect the connector

  1. Find allGood ERM in your Connectors list and click Connect
5

Authorize access

  1. In the browser window that opens, log into your allGood account
  2. Review the requested permissions and click Allow
  3. When the browser window closes, check that the connector status is Connected
6

Enable the connector in a chat

  1. Start a new chat in Claude Desktop
  2. Click the tools icon below the message box
  3. Confirm allGood ERM is toggled on for this conversation
7

Test the connection

Ask Claude something like:
“Using allGood ERM, list my reply management configurations.”
When the connection works, Claude returns your configurations with their status and number of categories. allGood ERM also shows Connected in your Connectors list.

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Troubleshooting

Check that your browser isn’t blocking pop-ups, then retry.
Click Connect again and re-authenticate. Your allGood session may have expired.
Make sure the connector is toggled on for the current chat (see Enable the connector in a chat). It’s enabled per conversation, not globally.
Making changes needs Manage reply management. Ask your allGood admin to check your role.
Custom connectors require a Claude plan that supports them (Pro, Max, Team, or Enterprise) and may need to be enabled by your workspace admin. Admins can find the steps in Roll out the ERM MCP to your organization.
If you’re still stuck, contact allGood support and tell us which step failed.