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Looking for the recommended setup? For most customers, we recommend the Custom Domain / Hosted Mailbox approach instead. It delivers emails directly to allGood without forwarding rules and is required for features like OOO tracking. Use this page if you’re testing, validating your setup before DNS changes go live, or need a workaround while waiting on IT.
Prerequisites—you’ll need the following information to get started:
  • Your allGood forwarding address, like 7OE3COUP@parse.allgoodhq.dev.
  • Access to your email system (Gmail, Exchange, etc) for the source mailbox you want to forward from (we’ll use sales@yourcompany.com as an example).
1

Open the mailbox.

Sign into Gmail, and open the source mailbox.
2

Create a Filter

  1. Go to Settings > Filters and Blocked Addresses
  2. Click Create a new filter
  3. Configure any filtering criteria for emails you’d like routed to Mary.
  4. Choose Forward To, and enter your allGood Forwarding Address (like 7OE3COUP@parse.allgoodhq.dev).
  5. Click Create Filter.
3

Test your configuration

Send an email to your Source Address, and monitor allGood—within a few minutes, you should see the email come through and start being processed.
Once your team is ready for a production setup, switch to the Custom Domain / Hosted Mailbox method. It’s more reliable, supports higher volumes, and unlocks the full feature set.